Terms of Service Effective date: September 30, 2025 Last updated: September 30, 2025 Welcome to Syncopate (the “Service”), a web application that helps composers and creatives track and evaluate indie game projects. These Terms of Service (“Terms”) are a binding agreement between Grouch Potato, LLC (“we,” “us,” or “our”) and you (“you” or “Customer”). By creating an account or using the Service, you agree to these Terms. 1) Who we are and how billing works Operator: Grouch Potato, LLC Address: P.O. Box 70162 Charleston, SC 29415 Contact: will@grouchpotato.net Merchant of Record: We use Paddle as our Merchant of Record for payments, taxes, and invoicing. When you purchase a subscription, your payment is processed by Paddle subject to Paddle’s buyer terms and tax handling. Receipts/invoices will come from Paddle. 2) Eligibility and accounts You must be at least 18 and able to enter contracts. Provide accurate registration information and keep credentials secure. You’re responsible for activity in your account. 3) Subscription, trials, renewals, cancellations Plans & Trials: We may offer a 7-day free trial for new customers (one per individual/company). If you start a trial, you will be charged at the end of the trial unless you cancel before it ends. Auto-Renewal: Paid subscriptions renew automatically at the end of each billing period unless canceled. Cancellation: You can cancel anytime from the app’s billing settings (Paddle portal link provided in-app). Cancellation takes effect at the end of the current billing period; no further charges will occur. Price changes: We may update plan prices; changes take effect on the next renewal after notice in the app and/or by email. Refunds: See our Refund Policy at https://app.syncopate.art/legal/refunds. Refund requests—where eligible—are processed by Paddle. 4) Acceptable use You agree not to: reverse engineer, scrape at abnormal rates, or attempt to bypass technical limits; use the Service to infringe IP rights or violate laws; share, resell, or bulk-redistribute data obtained via the Service, except as permitted by your plan and these Terms. We may suspend or terminate accounts for violations. Ethical outreach: The Service is designed to create value for both composers and developers. You agree to use information surfaced by the Service for respectful, targeted, and non-spammy outreach. This includes: contacting only projects that are a plausible fit for your work; avoiding mass or automated messages that are duplicative, deceptive, or untargeted; honoring developer preferences and opt-outs immediately; not harassing, pressuring, or repeatedly contacting a developer who has not responded; accurately representing your identity, portfolio, and availability; and using reasonable frequency and personalization so that messages are useful rather than intrusive. We may rate-limit, restrict features, or suspend/terminate accounts that generate complaints, hit internal abuse thresholds, or otherwise appear to engage in spammy or unethical outreach. Anti-spam & communications compliance (CAN-SPAM; EU/UK ePrivacy/PECR; GDPR): If you use the Service to identify or contact recipients by email or other electronic messages, you must comply with all applicable marketing-communications laws. For U.S. recipients, you agree to comply with the CAN-SPAM Act, including: no misleading headers or subject lines; clear identification of the sender; inclusion of a valid physical postal address; a clear, functioning opt-out mechanism in every message with opt-outs honored within 10 business days; and no sending to harvested or purchased lists in violation of law. For EU/EEA and UK recipients, you agree to comply with the ePrivacy Directive as implemented by local law and the UK Privacy and Electronic Communications Regulations (PECR), including obtaining prior consent (opt-in) for unsolicited direct marketing except where a narrow “soft opt-in” applies under local law; maintaining records of consent; identifying the sender; and providing a simple, effective opt-out in every message. Where personal data is processed, you will also comply with applicable GDPR obligations (e.g., legal basis, transparency, and data subject rights). You are solely responsible for determining whether a recipient has consented and for complying with regional and country-specific requirements. We may monitor complaint rates and abuse signals and may limit, suspend, or terminate access for suspected noncompliance. 5) Intellectual property We retain all rights to the Service, including software, logos, and content we create. You own your content and data you upload. You grant us a non-exclusive, worldwide license to host, display, and process your content solely to provide and improve the Service. 6) Third-party services We rely on providers like Paddle (payments), email delivery, analytics, error monitoring, and hosting. Use of those services is subject to their terms and privacy practices. 7) Beta features Beta or experimental features are provided “as is,” may change without notice, and may be discontinued. 8) Disclaimers The Service is provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation. 9) Limitation of liability To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amounts you paid to us (via Paddle) in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages. Some jurisdictions do not allow certain limitations; where they do not, the limitations apply to the fullest permitted extent. 10) Indemnity You will indemnify and hold us harmless from claims arising out of your misuse of the Service or violation of these Terms. 11) Termination You may stop using the Service at any time. We may suspend or terminate your access for cause (e.g., legal risk, payment issues, abuse). Upon termination, your license to use the Service ends. Sections 5–10 and 12 survive termination. 12) Governing law; venue These Terms are governed by the laws of South Carolina, excluding conflict-of-law rules. Courts located in Charleston County will have exclusive jurisdiction, unless applicable law provides otherwise. Nothing in these Terms limits any non-waivable consumer rights under applicable law. Contact: will@grouchpotato.net Address: P.O. Box 70162 Charleston, SC 29415